Back office support for GCA members

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Unlock Unparalleled Cost-Cutting Advantages with Solideo BPO: Fueling Your Freight & Logistics Business Expansion

In today's fast-paced world of Freight & Logistics, each task, every decision, and every dollar counts. Solideo BPO steps in as your strategic partner, offering a comprehensive solution to streamline your operations, cut costs, and enhance customer satisfaction.

Unlock Efficiencies: Back-Office Services

  • Data Entry & Management: Let experts handle meticulous data entry, freeing your time for core activities.
  • Bookkeeping & Accounting: Keep financial records in check, ensuring accuracy and compliance.
  • Payment Follow-ups: Ensure timely payments and minimize revenue leakage.
  • Shipment Tracking & Customer Updates: Stay ahead with real-time tracking and proactive customer communication.
  • Invoicing & Credit Notes: Manage invoices seamlessly and maintain financial clarity.
  • Reports to Management: Gain actionable insights through comprehensive reports.

Effective Communication: Client Interaction

  • Quoting & Rate Negotiation: Secure competitive rates and respond swiftly to inquiries.
  • Customer Follow-ups: Keep clients engaged, fostering lasting relationships.
  • Regular Client Communication: Stay connected with clients, understanding their evolving needs.
Remote Staff Selection: Building Your Dream Team
  • Exclusive Staff for Your Company: Tailored support for your unique requirements.
  • Effortless Recruitment: Interview and handpick staff through remote video chats, ensuring a comprehensive assessment and enabling you to select the best fit for your team.
  • Transparent Termination: In cases where performance falls short, utilize our system to facilitate terminations with clarity and fairness, fostering a transparent process.

Live Monitoring from Anywhere: Real-Time Accountability

  • Attendance Tracking: Keep an eye on your staff's attendance and performance through live CCTV feeds, ensuring punctuality and enhancing accountability, accessible conveniently from your mobile device.
  • Live Video Chat: Engage in live communication with your team using video chat, enabling instant feedback, discussions, and collaboration.
  • Performance Oversight: Monitor work progress and quality in real-time, optimizing efficiency.

Effortless Team Management: HR and Beyond

  • Customizable Work Timings: The work timings of staff will be in accordance with your company's standard requirements and schedules. Our team will align their work hours to seamlessly integrate with your existing operations, ensuring optimal productivity and collaboration. This flexibility allows us to adapt to your specific needs and contribute effectively to your business success.
  • Staff Well-Being & Insurance: Prioritize employee welfare with comprehensive coverage.

End-to-End Support: Operations and Beyond

  • Air, Sea, and Land Logistics: From FCL and LCL to Air, Breakbulk, and RoRo, we cover it all.
  • Routing Shipments: Efficiently route shipments, minimizing delays and costs.
  • Agent & Client Follow-ups: Strengthen partnerships and manage client inquiries effectively.
  • Warehouse Data Entry: Comprehensive support, even in warehousing operations.

Guaranteed Results: Achieving Targets - Partnering for Success

  • Sales Team Support: Solideo BPO seamlessly integrates with your sales team to drive revenue and achieve targets.
  • Cost Efficiency: Slash employee-related costs, enhancing profitability.
  • Competitive Rates: Garner competitive rates from global agents for optimal pricing.
  • Guaranteed Success: Our partnership ensures achievement and mutual growth.

Visit the link to learn more about Solidep BPO.
Join the GCA family today and embark on a journey to operational excellence, cost savings, and unparalleled growth with Solideo BPO by your side. Your success is our commitment.

Exclusive Full-Time Staff

Solideo provides GCA members with an exclusive full-time staff member to handle various tasks

Cost-Efficient Operations

Solideo helps in reducing staff expenses, making it cost-effective for GCA members.

Streamlined Workflow

From data entry to timely air/sea trace reports, our staff ensures smooth operations.

Quicker Client Response

Enhance customer service with prompt quoting and response to overseas inquiries.

Payment Flexibility

Payments to Solideo for the back-office support can be made either half-yearly or yearly.

Hassle-Free HR

Say goodbye to recruitment worries, expenses, and other HR-related matters.

Dedicated Support

Solideo's team will be available to support GCA members according to their country's timing.

Reimbursement Policy

If a GCA member is not satisfied with Solideo's staff service within the first 3 months, the balance amount will be reimbursed or adjusted towards balance membership fees.

Unlock the power of Solideo's back-office support and witness your business soar to new heights. Welcome to a trusted partnership that guarantees growth and success.


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